Terrible food.Chips are always soggy,all the chicken was burnt and tasted terrible.I will never enter another KFC store again.The staff are not trained in customer skills,when we entered the store there was a dispute with an irrate customer at the till so spent 10 mins listening to his complaint and your staff’s ill trained response. I will be telling everyone of our harrowing experience at KFC,terrible food and all round terrible experience,Bet you don’t print this complaint.By the way the store in question was Scrub Rd in Carindale,Brisbane.
Usually am served by Michelle at the Capalaba park store she used to be over at Capalaba Central and for years now she always welcomes us with a big smile and has the best customer service 🙂 Always asks if we are having a great day and tells us to have a great afternoon 🙂 if there is any problems when we order she is always helpful with recommending other items instead 🙂 always get great food at both of these stores 🙂
Ordered a special Mothers Day 3 piece chicken box and pototo and gravy with chips and a regular zinger burger meal dinner.
Got home to find wrong order. I rang immediately the manager who said he would look into it and ring me back I gave him my number but he never rang back.
I got someone elses order which was rubbish. I was so disapointed as I was looking forward to my fav mothers day lunch. I have rung again today and spoke to a different person who said she would give me an instore credit. I have taken photos on.my phone of the meal I got.
Just bought street wise feast didn’t take the docket. Maylands store they ran out of tenders at 5pm the chips were like cardboard and cold the chicken was dry . I think someone forgot to give them the recipe for the herbs and spices cause it was tasteless. My dog was happy though. The staff were friendly
KFC Orange should lift it’s act a bit. Tables were dirty and chicken dry. Chips were not fresh even after asking for fresh ones. Never any napkins.
However , there was a nice little chap that tried to do his best for us. He deserves a wage rise.
80% of the staff is very ignorant though.
We feel like getting behind the counter and organize And move things along.
Great fast service from the Broadmeadows KFC team. Recieved my chicken wing pack everything correct sometimes I usually am missing a patato gravy. This time was very happy. Keep up the good work
The lady that served me, I think her name was Emily, at North Lakes was super lovely and helpful when we were being painful and couldn’t decide. I watched her after when the customers after me, and she never stopped smiling. She is an asset to KFC.
I was served by Dante in Myer centre Brisbane good court….lovely boy and always polite and cheerful ..i usually go in the morning…always has a smile…must say hiscustomer service is excellent
I find if I visit kfc at lunch or tea time the food is fresh… other that that I’ve had some pretty bad food experiences 2x in a row both times chicken was dry and last time couldn’t even Bite into chicken it was that hard! Did complain and did finally got vouchers after 2 months as supervisor had written the number of my address wrong! But very friendly staff in Ashburton
I was abit disappointed because I love the chips with the salt you guys put on it. I don’t eat salt and now and again when I feel like being naughty I’ll go and buy KFC. But this has been a few times that I haven’t had salt on my chips or something missing in my order .The girl at the drive though was very inexperienced. She first said she had put something in my order instead of what I had ordered cause you had run out and then when I ? It she said sorry it was the order behind me. When I got home I not only didn’t have no salt but I was missing my dinner roll( I ordered a dipping box plus two pieces of chicken $17.90) I don’t like to whinge because I work in hospitality and the girl was nice and polite and it wasn’t busy. But I feel she hasn’t been trained properly and I think that if you spend a little bit more time training your staff properly you will have better staff and a happy environment. I’m not complaining because I want free stuff because I don’t. I would just like to get what I’m paying for that’s all.
I was served by Chloe at KFC South Coffs Harbour she was quite pleasant but when I went to hand back the Eft machine another young lady by the name of Liz came by and snatched it out of my hands I was quite offended .
The individual who was making burgers on Sunday (30/4/17) night is very good at their job. Best burger I’ve had in ages.
Terrible food.Chips are always soggy,all the chicken was burnt and tasted terrible.I will never enter another KFC store again.The staff are not trained in customer skills,when we entered the store there was a dispute with an irrate customer at the till so spent 10 mins listening to his complaint and your staff’s ill trained response. I will be telling everyone of our harrowing experience at KFC,terrible food and all round terrible experience,Bet you don’t print this complaint.By the way the store in question was Scrub Rd in Carindale,Brisbane.
Good food
Usually am served by Michelle at the Capalaba park store she used to be over at Capalaba Central and for years now she always welcomes us with a big smile and has the best customer service 🙂 Always asks if we are having a great day and tells us to have a great afternoon 🙂 if there is any problems when we order she is always helpful with recommending other items instead 🙂 always get great food at both of these stores 🙂
I like KFC because it’s nice taste good cooking. Cheap and my kids love it
Prompt friendly service
good food
Ordered a special Mothers Day 3 piece chicken box and pototo and gravy with chips and a regular zinger burger meal dinner.
Got home to find wrong order. I rang immediately the manager who said he would look into it and ring me back I gave him my number but he never rang back.
I got someone elses order which was rubbish. I was so disapointed as I was looking forward to my fav mothers day lunch. I have rung again today and spoke to a different person who said she would give me an instore credit. I have taken photos on.my phone of the meal I got.
Great, delicious and good service, the best food,
Just bought street wise feast didn’t take the docket. Maylands store they ran out of tenders at 5pm the chips were like cardboard and cold the chicken was dry . I think someone forgot to give them the recipe for the herbs and spices cause it was tasteless. My dog was happy though. The staff were friendly
good food n good service
Good service great food
Elise customer service was very impressive. Very quick and polite.
KFC Orange should lift it’s act a bit. Tables were dirty and chicken dry. Chips were not fresh even after asking for fresh ones. Never any napkins.
However , there was a nice little chap that tried to do his best for us. He deserves a wage rise.
80% of the staff is very ignorant though.
We feel like getting behind the counter and organize And move things along.
Good service and feed as always.
Great fast service from the Broadmeadows KFC team. Recieved my chicken wing pack everything correct sometimes I usually am missing a patato gravy. This time was very happy. Keep up the good work
Enjoyed the $5 lunch special but no dip
The lady that served me, I think her name was Emily, at North Lakes was super lovely and helpful when we were being painful and couldn’t decide. I watched her after when the customers after me, and she never stopped smiling. She is an asset to KFC.
The hot rods are SO GOOD the chips, chicken an budgers are excellent also the device.
I was served by Dante in Myer centre Brisbane good court….lovely boy and always polite and cheerful ..i usually go in the morning…always has a smile…must say hiscustomer service is excellent
The food is nice and services is good.
I find if I visit kfc at lunch or tea time the food is fresh… other that that I’ve had some pretty bad food experiences 2x in a row both times chicken was dry and last time couldn’t even Bite into chicken it was that hard! Did complain and did finally got vouchers after 2 months as supervisor had written the number of my address wrong! But very friendly staff in Ashburton
Visited Moe Store tonite waited again while to order and 3 people on front of me all had orders stuffed up
food is always good at wentworthville
food is nice at went KFC
Love the chips and double chicken burger
It was awsome
My order was over cooked and not what I ordered 7/7/17 Gympie at 5.03pm
Very nice
And good customer service
We loved the twisters!
good food & friendly services i love kfc burger it is delicious
delicious food
I was abit disappointed because I love the chips with the salt you guys put on it. I don’t eat salt and now and again when I feel like being naughty I’ll go and buy KFC. But this has been a few times that I haven’t had salt on my chips or something missing in my order .The girl at the drive though was very inexperienced. She first said she had put something in my order instead of what I had ordered cause you had run out and then when I ? It she said sorry it was the order behind me. When I got home I not only didn’t have no salt but I was missing my dinner roll( I ordered a dipping box plus two pieces of chicken $17.90) I don’t like to whinge because I work in hospitality and the girl was nice and polite and it wasn’t busy. But I feel she hasn’t been trained properly and I think that if you spend a little bit more time training your staff properly you will have better staff and a happy environment. I’m not complaining because I want free stuff because I don’t. I would just like to get what I’m paying for that’s all.
V.good taste
Love KFC
Went to the capalaba store and the guy who took our order, Bradley was so friendly and helpful
had a twister very pleased and a crusher gay-time . nice.
Great KFC best food and service
I was served by Chloe at KFC South Coffs Harbour she was quite pleasant but when I went to hand back the Eft machine another young lady by the name of Liz came by and snatched it out of my hands I was quite offended .
Average service and chicken was not well cooked
Good service
Very easy good service, yummy chips
V nice
It is a good deal for Tuesday special price and I loved it.
Undercooked cold chips and hot drinks (given straight from the box) @ KFC Orion with no care factor from staff – very disappointing.
Good food
I enjoyed the service
Best chicken nuggets we have had in awhile.
My chips were cold and soggy.
KFC is tasty and same as always